Business English

"Being able to prepare good reports and presentations will make me reach the edge above the rest."

Cement company participant, Business Writing course 2010

“It’s a really useful training and has made a big difference to my writing approach”

Telecommunications company participant, Business Writing course 2009

“We enjoyed how the teacher made us work well together and now I am confident to speak English with our hotel guests.”

International hotel participant, English for International Tourism, 2009   

Customer Service

"This type of trainings are very effective and should be conducted every time if possible, we face different customers so we should learn new techniques every now and then."

"I think what I learn here it makes my work to be more effective and I know things that I never knew before.  I thank you for this good course."

"I think we need more and more training like this so it can help us to remind how we can beat our competitors."

Bank participants, Customer Service course 2010

"It was really helpful and rebuilt my confidence to face any type of customer."

"In all my years of customer care training this has been the best training I ever got. She (the trainer) has got skill of making you understand and this time am really empowered.  Thank you for coming."

Aviation company participants, Customer Service course 2009

Diversity Training - Teambuilding

"I have learnt about how the diverse culture impacts on the organisations which have got their own culture. So I will need to learn about various cultures that are different from mine."

"The training was awesome, I really enjoyed it."

Energy company participants, Diversity Training 2009

Leadership Development Programme

"I found the course tremendously useful and fun. With all honesty I can say I grew in confidence and self awareness of skills I was now conscious of using. I am proud of the feedback sessions I had with my team that enabled me to write performance appraisals that were fair and well reflective of the work done as well as elaborating avenues for development that were collaboratively fashioned. Over communication is a real good thing! … "

"This is a great course and I have recommended a few more of the XX team to participate in future trainings...Tanzania needs more good leaders!"

International NGO Participants, Leadership Development Programme 2009-2010

"Let me thank you for the job well done, we briefly got the feedback during the retreat  participants said the training was very very useful and that they realized that they did a lot of mistakes previously and they are very  ready to put what they have learned in practice."

International NGO Human Resources Manager, Leadership Development Programme 2010

"The session is powerful and I would suggest more senior managers attend so that the whole organisation can make a turning point in our feedback and coaching culture.

Great trainer has inspired me in many ways and made me view that performance and coaching skills is a walk in the park whereas it was difficult before."

Telecommunications company participant, Performance Management and Coaching 2-day course 2010

"It was very eye opening especially on the leadership topic. The training is vital to enable us to communicate effectively with our supervisors and this achieved the expected outcomes."

"Well done to the facilitators, you have equipped us with knowledge all we have to do now is practice, practice and practice. Thank you."

International NGO participants, Leadership Programme 5 day course, 2010

Presentation Skills

"This was one of the best training as it comes at the right time, it's an additional asset to use."

Telecommunications company participant, Presentation Skills 2009

Train the Trainer

"This was the fastest 8 hours ever - an excellent and informative session."

International NGO Chief Executive Officer, Train the Trainer 2010

"I learnt a lot from just watching the trainer applying different techniques.  Thanks!"

"Training was good and relevant for my work.  Trainer was good.  Well organised material."

"Excellent trainer.  I could take a knowledge from her."

International NGO participants, Train the Trainer 2010